Stranger Soccer Membership: Terms and Conditions

How do things work?

  • Purchase the plan and receive your first month’s set of savings vouchers in your “My Membership” page of the Stranger Soccer app instantly.
  • Each voucher has a promo code. When you make a purchase, simply select or enter the promo code and your discount will be applied.
  • Use all your vouchers within 1 month of each billing/purchase date. The date that the game is joined is considered the date the voucher was used.
  • At the point of purchase, you may also see a promo code that you can use to obtain your instant cash rebate on any games where a voucher is not used.
  • For "Team" membership, the specified team organiser under whose name the membership resides will also be able to book team friendlies on the App 24 hours before they are available for booking by non-members

Other Terms & Conditions of Vouchers and the Plan

  • Vouchers are valid for use in Singapore only. Valid for purchases (games) directly consumed by the named member only. Not valid to use in conjunction with other promotions or offers. Valid until the date of expiry, no extensions will be permitted.
  • Plans are non-transferable, non-exchangeable, and non-refundable.
  • Your plan will be automatically renewed every month unless canceled, and monthly charges will be deducted from your card on file on the next billing date. No notification will be provided before renewal, so you should carefully monitor your next billing date.
  • You may cancel your plan any time before your next billing date. All cancellations received at least 72 hours before your next billing date will take effect on the next billing cycle, otherwise it will take effect on the following billing cycle. You may continue using the vouchers that you have paid for, until the date of expiry, after you cancel your plan.
  • If your card on file fails, a reminder will be sent to you while your plan is placed “on hold” for 72 hours. During this time, you may update your card information. After the 72-hour period, our system will attempt to renew your plan again. If that fails, your plan will expire and you will need to re-subscribe, but subject to availability.
  • In the event that games are temporarily unavailable for a period of more than 7 days for any reason, including but not limited to guidelines issued by authorities intended to contain the spread of a pandemic, your vouchers relating to the closure period will be made available to you in the app upon re-opening. These additional vouchers will be valid for at least double the number of days as the closure period so as to provide sufficient time for you to use them, however you must retain your Membership and be a Member in order to access and use them.
  • Membership plans are limited. If a plan is fully subscribed, it may no longer be available.
  • Members are required to use an identifiable name and a clear and accurate full face picture in their profile at all times.
  • Stranger Soccer reserves the right to make changes to plans at any time, including discontinuing them. Users will be notified in advance.
  • Stranger Soccer reserves the right to withdraw or change any part or the entirety of these terms and conditions at any time without giving any prior notice to the participants. Stranger Soccer also reserves the right to disqualify or reject any participants deemed ineligible, whether by virtue of these Terms & Conditions or because he or she has engaged in conduct deemed inappropriate or unacceptable by Stranger Soccer.