Bring Stranger Soccer to your city
What is Stranger Soccer?
Where is Stranger Soccer available?
How do I get started?
Joining A Game As An Individual
How do I join a game?
Can I join for more than one person?
What do the different game categories mean?
I am a total beginner; any options for me?
What is the game withdrawal policy?
See 11 articles
What are memberships?
How do memberships work?
Are membership benefits transferrable?
Joining A Game With A Large Group Or Setting Up A “Private” Game
I already have a group I play with regularly. How can we use Stranger Soccer?
Can Stranger Soccer help me set up my own "private game"?
Joining As A Team
How can a team use Stranger Soccer?
How can my team join a game?
How will the team friendly run?
What is the team friendly game withdrawal policy?
What is the wet weather policy?
See 7 articles
How do I make payment?
Can I pay by bank transfer or by depositing cash?
Can I pay at the game itself?
How do promo codes work?
Can I transfer credits from my account?
See 8 articles
Game Experience & Hosts
What time should I arrive at the game?
What will happen when I arrive?
Who will be hosting my game?
How can I become a Official Host?
How can I provide feedback on my game experience?
See 6 articles
Trust & Safety
What is the Stranger Soccer Code of Conduct?
What if I encounter a player who is rough, unsportsmanlike, or otherwise not observing the Code of Conduct?
What if I encounter a player who is recruiting for other games (or leagues or clubs) outside Stranger Soccer?
App & Website Matters
How can I edit my profile and other personal details?
Should I use my own picture in the profile?
How can I delete my account?
How can I adjust my email preferences?
I did not receive the account activation email, what can I do?
See 9 articles
Do you have corporate plans?
Do you have student discounts?
How can I get cash back when I buy at Decathlon? (only valid in Singapore for now)
Do you have a rewards program?
I would like the contact number of a player I played with, can you assist?
See 8 articles
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